Shipping policy
Thank you for choosing the Roade Retail store for your shopping needs. We strive to provide a seamless and convenient shopping experience, including prompt and reliable shipping services. Please take a moment to review our shipping policy:
1. Shipping Methods and Timeframes:
We offer various shipping methods, including standard and expedited shipping options. The estimated delivery timeframes for each method will be provided at checkout. Please note that these timeframes are approximate and may vary depending on factors such as product availability, destination, and shipping carrier delays.
2. Order Processing
We aim to process and ship orders within 1-2 business days from the time of purchase. Orders placed on weekends or public holidays will be processed on the following business day.
3. Shipping Costs in the US
We are pleased to offer free shipping on all orders within the United States. Enjoy the convenience of having your favorite products delivered to your doorstep without any additional shipping charges. Whether you're purchasing small items or larger products, we believe that shipping should be hassle-free and affordable for our valued customers. Take advantage of our free shipping policy and experience a seamless shopping experience from the comfort of your home. Please note that certain exclusions or restrictions may apply based on location or order specifics. For more details, please refer to our shipping policy page or contact our customer support team.
4. Tracking
Once your order is shipped, we will provide you with a tracking number via email. This will allow you to track the progress of your shipment online. Please note that it may take some time for the tracking information to be updated after the package has been shipped.
5. International Shipping
Shipping costs are calculated based on factors such as package weight, dimensions, destination, and the selected shipping method. The shipping cost will be displayed at checkout for your review before completing the purchase.
6. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete address information.
7. Delivery Issues
In the rare event of a lost or damaged package during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and provide you with a satisfactory solution.
8. Shipping Restrictions
Some products may be subject to specific shipping restrictions or regulations based on their nature or destination. We comply with all applicable shipping regulations and reserve the right to cancel or modify orders that violate such restrictions.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is exceptional.
For any inquiries or assistance, please feel free to reach out to us through the following contact information:
Email: roaderetailbizz@gmail.com
Phone: 8332400328
Customer Support Hours: Monday - Friday: 9 AM - 6 PM MT
Alternatively, you can visit our retail store located at 9629 West Colfax Avenue, Unit 201, Lakewood Colorado 80215, United States
We value your feedback and strive to provide excellent customer service. Don't hesitate to contact us with any questions, concerns, or feedback you may have. Our dedicated team is here to assist you and ensure your satisfaction.
